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For B&B owners

The neighbourhood, already explained.

You know which baker is worth the walk and which terrace catches the evening sun. Writing that down for every guest, in their own language, is the part nobody has time for. We have already written the area; you put your name on it, pick your favourites and write your welcome — once, for every guest still to come.

kallerna · Wikimedia Commons · CC BY-SA 4.0
Zairon · Wikimedia Commons · CC BY-SA 4.0

What a guest asks at breakfast is always the same handful of things, and you answer them from memory, at the worst possible moment, in whichever language the table speaks. The printed map in the hallway is from the year you bought it and the laminated card of recommendations is mostly still right.

An area guide, your digital guest guide, takes that off the table. It is one guide for the whole house, for every stay and with no expiry date, in the languages your guests speak. They scan the code in the room and have the neighbourhood, your welcome and the wifi on their phone — even three streets away, in a basement bar with no signal.

What your B&B gets

One guide for every guest who comes

The neighbourhood around your door, with your welcome at the top; every place from our catalogue has a photograph, a spot on the map and a practical tip. There are no dates and no names in it, so you make it once and it does not expire. If a guest wants a day plan for their own stay, one step turns it into a guide for their booking.

The host's place screen: a setup checklist with six of eight steps ticked, and the area guides per language, both live.

One QR code in the room

A guest scans it and the guide opens — or a choice of language comes first, if you have it in more than one. Add a language later and the same code offers it. You print the code as a card for the door or a page for the welcome folder, with your logo on it.

The printable door card in the dashboard: the hotel's logo and name, a QR code and the scan line in two languages.

The wifi and the key box, for your guests only

Behind that code sits what only guests should see: the wifi password, the door code or the key box, the check-in and check-out times. The ordinary share link and your public page never show any of it. When the key-box code changes, you update it in the dashboard and the card stays on the door.

What the code in the room opens
The guide on a guest's phone, with the wifi, the door code and whatever else the hotel tells its guests alone.

Your favourites, in the guide and on your page

From our catalogue you pick the places you send guests to yourself; their photographs make the cover of your guide. In the guide they carry the label “Our favourite”, with a line of your own if you like. Your B&B also gets a public page of its own with your welcome, your favourites with, where we know it precisely, the distance from your door, and, if you like, links to your own website, your booking page and your listing on a map. Search engines find it only once you want them to and we have checked it.

Your favourite, in your guest's guide
The guide on a guest's phone: a place marked as the host's favourite, with the host's own line written under it.

In their language, even without a signal

Dutch, English, German, French, Spanish or Flemish: you make the guide in the languages your guests speak, and in each version the descriptions, the tips and the buttons are in that language; what you write yourself, such as your welcome, you write once, and it is translated into the guide’s language automatically — you can correct any translation. Once opened, the text stays on the phone, and the photographs and the map too once your guest saves the guide for offline use. A cellar or a tight data plan no longer matters.

Your name on it, and the final say

Your logo, your two colours and the email address guests reach you at, all set by you. If there is a place in it you would not send anyone to, you take it out. Beyond that, nobody rewrites your guide: only photographs, addresses and closures keep themselves current.

What comes back to you

What guests write about your guide and how they rate it arrives in your dashboard, and you can reply. An area guide asks for a rating once, from the guest’s second day with it; a guide for a booking asks on its last day. And you see how often your area guide was opened in the last thirty days and when it was last opened — counted without knowing who.

Guest feedback in the dashboard: the messages and ratings guests sent, on one screen.

What it cannot do yet

Worth knowing before you start:

  • Your own web address. Your guide lives at a vidiveni.app address. You cannot connect a custom domain of your own yet, such as guide.yourhotel.com.
  • What your own places do not have yet. Your own places now have a photo if you add one, a check on whether their website still answers and, if you want, a spot on your own page that anyone can find. Two things are still missing: we do not check whether such a place is still open — what guests report about one comes to you — and on that page it shows without its address, link or photo.
  • Picking a plan yourself. There is no checkout. We agree your plan together and set it up for you; to change it, you send us a message.
  • A connection to your booking system. There is no API yet, so your booking system cannot make guides on its own. You make a guide for a booking in the dashboard, in one step.

All of it is on the roadmap. If you need one of them, tell us — what hosts ask for most gets built first.

Getting started

See it with your own town in it.

Ask for a demo. We have a guide for your address ready beforehand, so on the call you are looking at your own street, not an example.

Request a demo